020 8232 5479

telephone answering service

Telephone Answering

Our eOffice answercall service has become popular with businesses, because, we give a dedicated answering service, ensuring that your customers get the best impression about your business.

vOffice Basic

£99 + vat per annum

vOffice Basic is an economic virtual office solution for companies that are just launching their business.

Who buys this service:

  • This service is often used by UK customers who want to give the impression of having a fixed land line.
  • It is also popular with overseas based directors of a UK company who want to show a UK telephone number on their company stationery.

What you get:

A West London telephone number dedicated to your business beginning with the numerics 020 8........

How it works:

Calls are automatically diverted to your preferred mobile or land line telephone number without our interception. You will be billed for the cost of call diversion at BT standard telephone rates. This will be no more than how much it would cost you to return the call. Call charges will be deducted from the deposit you pay at the beginning of the contract.

How to Buy this Service:

You can add this service to your eform cart when forming a company. If you are not forming a company but would like to use this service call us on 020 8232 5479 to apply.

vOffice Essential

£199 + vat per annum

vOffice Essential is an economic virtual office solution for businesses that are expecting a limited number of calls.

What you get:

  • A West London telephone number beginning with 0208, dedicated to your business.
  • Calls answered in your company name according to your instruction.
  • Allowance of 40 calls per month included, £1 per call thereafter.
  • Messages forwarded promptly
  • Message forwarding by email is free of charge
  • Messages forwarded by SMS charged at 10 pence per message.
  • £30 deposit is taken from which charges for forwarding messages is deducted.
  • Your personal voice mail box with remote access

How It Works:

Our team of trained telephone receptionists will act as your personal assistants by answering your call in your company name and giving out any necessary information on your behalf. We take pains to give you the most efficient service. This is how it works:

  • You will be given your own unique 0208 telephone number. You can give out this telephone number or divert your existing business line to it when you are unavailable.
  • All calls arriving at the switchboard will be answered in your company name.
  • The receptionist will give out any information you wish to give to the caller and the caller will be asked to leave a message which will be forwarded to you by email, or by text, or we can leave the messages in your voice mail box.
  • You can access your voice mail remotely from anywhere in the world.

How to Buy this Service:

You can add this service to your eform cart when forming a company. If you are not forming a company but would like to use this service call us on 020 8232 5479 to apply.

vOffice Complete

£380 + vat per annum

vOffice Complete is the complete virtual office solution by eFormations. It is extremely good value for businesses who want to maintain a professional presence in the UK. It includes telephone answering, fax line, mailing address and registered office address.

What you get:

  • A West London telephone number beginning with 020, dedicated to your business.
  • A West London fax number beginning with 020.
  • Calls answered in your company name according to your instruction.
  • Allowance of 40 calls per month included, £1 per call thereafter.
  • Messages forwarded promptly
  • Message forwarding by email is free of charge
  • Messages forwarded by SMS charged at 10 pence per message.
  • £30 deposit is taken from which charges for forwarding messages is deducted.
  • Your personal voice mail box with remote access
  • Mailing address and registered office address for your limited company

How It Works:

Our team of trained telephone receptionists will act as your personal assistants by answering your call in your company name and giving out any necessary information on your behalf. We take pains to give you the most efficient service. This is how it works:

  • You will be given your own unique 0208 telephone number. You can give out this telephone number or divert your existing business line to it when you are unavailable.
  • All calls arriving at the switchboard will be answered in your company name.
  • The receptionist will give out any information you wish to give to the caller and the caller will be asked to leave a message which will be forwarded to you by email, or by text, or we can leave the messages in your voice mail box.
  • You can access your voice mail remotely from anywhere in the world.
  • A fax received will be converted to a pdf document and sent to you by email.

How to Buy this Service:

You can add this service to your eform cart when forming a company. If you are not forming a company but would like to use this service call us on 020 8232 5479 to apply.

vOffice Basic
£99.00 + VAT
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vOffice Essential
£199.00 + VAT
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vOffice Complete
£380.00 + VAT
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Dedicated London 0208 Number
Calls diverted to UK or overseas telephone number
Your business calls answered by our professional staff
Calls transferred to a  UK or overseas number
Your messages delivered to you by email or SMS
Personal voicemail box accessible from anywhere in the world
Full business address including registered office
Director’s Service Address
Mail forwarding to UK or Overseas by Royal Mail

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Contact Address

46 Syon Lane, Osterley, TW7 5NQ United Kingdom

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0208 232 5479

Mon to Fri - 9 AM to 5 PM

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You can use eFormations for every stage of your business journey. After forming your company we can help you manage some of your daily, monthly and annual obligations.
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